Privacy Policy

Noqoody Privacy Policy

Noqoody takes privacy and data protection issues seriously. We have designed this Privacy Policy to explain how we handle personally identifiable information collected from Merchants who register for services and submit information to Noqoody through the Internet. As the Noqoody services evolve, we may revise this policy, so please check back frequently. If you have questions about Noqoody privacy practices, please contact us at

Scope of this Privacy Policy:

This Privacy Policy covers Noqoody's treatment of personally identifiable information collected from Merchants who use the Noqoody payment gateway services, as well as consumer information that we acquire in the course of our business. This Policy also covers the treatment of personally identifiable information that Noqoody's back-end technology providers / partners may share with it.

This Policy does not apply to the practices of companies that Noqoody does not own or control, or to people that Noqoody does not employ or manage. Noqoody is a wholly owned subsidiary of Q-Mobile Middle East (Qatar). This Policy is specific to Noqoody and does not apply to Q-Mobile Middle East (Qatar) or other Web sites or Internet services that are part of or to be part of the Q-Mobile Middle East Network.


  • Provide consumers notice of our information practices
  • Offer consumers choices as to how their information is used beyond the purpose for which the information was provided.
  • Offer consumers reasonable access to their information and an opportunity to correct inaccuracies.
  • Take reasonable steps to protect the security and integrity of personal information.

Noqoody Pay respects your privacy and wants to promote trust and confidence on the internet. As such, Noqoody feels it is necessary to disclose to you what information this site collects and tracks and what we do with the information that we collect.

Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We store information gathered on secure computers. The number of employees involved in the management of the data center that have physical access to these computers is limited. We use advanced security technology to prevent our computers from being accessed by unauthorized persons. It is important for you (Merchant) to protect against unauthorized access to your Login ID/password and to your computer. Be sure to sign off when finished using a shared computer and otherwise protect the password used to access the noqoody Pay's services.

Currently, Noqoody collects personal information on our Merchants, through the Merchant registration process, the service agreement that they execute and various submitted documents of the Merchant's creditability as required by Noqoody from time to time. Noqoody asks customers to supply various personal data when placing an order, such as name and address, telephone number, and E-mail address. Noqoody uses this data only for the purpose of filling an order, or communicating with the customer or Merchant about the status of an order. The Merchants however, are able to collect personal information on their customers via the purchases that are made. The data Noqoody collects is used in the aggregate to give us demographic information about the entire Noqoody audience in order to improve the service to you and to our Merchants, to perform statistical analysis of the collective characteristics and behavior of our Merchants, to measure overall patron demographics and interests regarding specific areas of the Noqoody domain and to analyze how and where to use our resources. We use cookies to help us determine which sites users’ link to, and which services Sub-Merchants and visitors use.

We also track information like the domain name from which you contact us, the pages you request, the products you buy, the referring site, and the time that you spend on the site. For everyone who visits a noqoody Pay Merchant purchase page, we log IP addresses, the type of operating system that your computer uses, and the type of browser software used by you. From the IP address, we can determine the Internet Service Provider and the geographic location of your point of connectivity.

If you are our Merchant then the personal information you provide - name, address, etc.-allows us to inform you about updates, or changes to the service and to notify you of products and services of Noqoody, its backend service providers and affiliates that we believe may be of interest to you.

Noqoody uses reasonable precautions to keep the personal information disclosed to us secure and will not disclose this information to other individuals or organizations unless required by law. However Noqoody will exchange information with other companies and organizations for the sole purposes of fraud protection and risk reduction. However, in the case of abuse or breach of security, we are not responsible for any breach of security or for any actions of any third parties which receive the information illegally. Noqoody will not distribute customer information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services. However Noqoody will send personally identifiable information about you (Merchants) to other companies or people when: 1) we have your consent to share the information; 2) we need to share your information to provide the product or service you have requested; 3) we need to send the information to companies who work on behalf of Noqoody to provide a product or service to you (unless we tell you differently these companies do not have any right to use the personally identifiable information we provide them beyond what is necessary to assist us).

Personally identifiable consumer information is also shared with third parties (such as our Acquiring banks and credit card processors) to the extent necessary for Noqoody to deliver payment processing services. Noqoody is committed to safeguarding the privacy of our customers' personal data. Noqoody may also link to a wide variety of other sites. We are not responsible for their privacy policies or how they treat information about their users.

If you (i.e. our Merchant) would like to view the information we have collected from you and your customers or you want to correct your information or the billing/shipping details of your customers or their IP addresses, Please go to Merchant Login page and log into your account to view the above details and to review your personal information. If you have questions or suggestions, we can be reached by email at or by writing to us at:

Noqoody Payment Services Co.
Q-Mobile Middle East (Qatar),
Al Reem Tower, Level 9.
West Bay, Doha, Qatar

We respond to subpoenas, warrants, or other court orders regarding information that is contained within our access logs concerning any Merchant, customer or visitor. We reserve the right to release that information concerning any Merchant who we believe is in violation of our content guidelines, even without a subpoena, warrant, or other court order. We cooperate with law enforcement agencies in State of Qatar in identifying those who use our servers and services for illegal activities.

We also reserve the right to report any illegal activity by our Merchants or their customers to law enforcement for prosecution.

Please be aware that Noqoody does not control the acts of its Merchants or visitors. All Merchants, customers and visitors should be aware that, when they disclose personal information such as their actual name, store's name, e-mail address, etc. to third parties, the information may be collected and used by others to send that person unsolicited e-mail from other parties, outside of Noqoody. In the event that you encounter any Noqoody Merchant who is improperly collecting or using information about users, please contact us by emailing at

If you feel that Noqoody has violated this Statement on Privacy in any way, please contact us at that we may address this issue.

Legal Agreements for NoqoodyPAY and/or Noqoody Kiosk Services:

For All Users

  • NoqoodyPAY and/or Noqoody Kiosk Account User Agreement
  • NoqoodyPAY and/or Noqoody Kiosk Cash and NoqoodyPAY and/or Noqoody Kiosk Cash Plus Terms and Conditions
  • NoqoodyPAY and/or Noqoody Kiosk Cash Short Form Disclosure
  • NoqoodyPAY and/or Noqoody Kiosk Cash Long Form Disclosure
  • NoqoodyPAY and/or Noqoody Kiosk Cash Plus Short Form Disclosure
  • NoqoodyPAY and/or Noqoody Kiosk Cash Plus Long Form Disclosure
  • NoqoodyPAY and/or Noqoody Kiosk Privacy Statement
  • NoqoodyPAY and/or Noqoody Kiosk Acceptable Use Policy
  • Electronic Communications Delivery Policy (E-Sign Disclosure and Consent)
  • Licenses
  • Listing of Patents related to NoqoodyPAY and/or Noqoody Kiosk Products, Services, Platforms, and/or Features
  • NoqoodyPAY and/or Noqoody Kiosk Digital Gifts Terms and Conditions

Product-Specific Agreements

  • Bancorp Privacy Notice
  • Business Payments Agreement
  • Community Help Forum Agreement
  • Digital Goods Micropayments Purchases Agreement
  • NoqoodyPAY and/or Noqoody Kiosk Business Debit Mastercard® Cardholder Agreement and Privacy Notice
  • NoqoodyPAY and/or Noqoody Kiosk Here™ Agreement
  • NoqoodyPAY and/or Noqoody Kiosk.Me Terms and Conditions
  • NoqoodyPAY and/or Noqoody Kiosk Terms of Use for Google Pay™
  • NoqoodyPAY and/or Noqoody Kiosk Cash Mastercard Cardholder Agreement
  • NoqoodyPAY and/or Noqoody Kiosk Pools Terms & Conditions

For Merchants and Businesses

  • NoqoodyPAY and/or Noqoody Kiosk Website Payments Pro and Virtual Terminal Agreement
  • NoqoodyPAY and/or Noqoody Kiosk Complete Payments with Custom Card Fields and Virtual Terminal Agreement
  • Commercial Entity Agreement
  • NoqoodyPAY and/or Noqoody Kiosk Payments Standard Agreement for Enhanced Recurring Payments
  • Payflow Gateway Services Agreement
  • Payflow Gateway Services Agreement for eBay Sellers
  • NoqoodyPAY and/or Noqoody Kiosk Payflow Gateway Services for Resold Merchants
  • Partner Program Agreement
  • NoqoodyPAY and/or Noqoody Kiosk Credit Promotion Program Terms
  • NoqoodyPAY and/or Noqoody Kiosk Platform Seller Account Agreement
  • NoqoodyPAY and/or Noqoody Kiosk Alternative Payment Methods Agreement

Additional Information

  • Infringement Report Policy
  • NoqoodyPAY and/or Noqoody Kiosk Anti-Money Laundering and Counter-Terrorist Financing Statement

Policy Updates

Policy Updates